Overview
This page offers an introduction to the most common errors you may encounter. In our API References, each endpoint lists all of its potential errors. If you receive an error that is not listed here, please look at the specific endpoint for more thorough documentation or reach out to support@extole.com.Error Structure
The basic structure of an error response from Extole is that it will return a different HTTP code than “200”, typically in the 4xx or 500 range.Standard Error Parameters
| Field | Description |
|---|---|
unique_id | A unique error identifier from Extole that can be used by Extole to correlate this with the Extole error log. |
http_status_code | The HTTP status code that was returned. In an error scenario it will be 4xx or 500 error. |
code | A string enum for the error code:access_deniedmissing_access_token |
message | A human-readable error message. |
parameters.reason | Sub error: A string enum for an error condition. |
parameters.description | Sub error: A human-readable description of the error condition. |
Common Errors
Each endpoint has unique errors, but below are several of the most common error conditions that are returned.unique_id
http_status_code
code