> ## Documentation Index > Fetch the complete documentation index at: https://doc.extole.com/llms.txt > Use this file to discover all available pages before exploring further. # Get reward fails > Returns the fulfilment failure history for the specified reward. ## OpenAPI ````yaml /api-reference/integration-server-to-extole.json get /v2/rewards/{reward_id}/fails openapi: 3.0.1 info: description: >- Server-to-Extole integration endpoints: event submission, person lookup, zone rendering, token management, and reward retrieval for backend services authenticating with client credentials. title: Integration API - Server to Extole version: '1.0' servers: - description: Production url: https://api.extole.io security: - HEADER: [] - QUERY: [] - COOKIE: [] tags: - name: Authentication - name: Batch Jobs - name: Events - name: Files - name: Persons - name: Reward Suppliers - name: Rewards - name: SFTP Servers - name: Zone Rendering paths: /v2/rewards/{reward_id}/fails: get: tags: - Rewards summary: Get reward fails description: Returns the fulfilment failure history for the specified reward. operationId: getRewardFails parameters: - description: Extole-assigned unique identifier for the reward. in: path name: reward_id required: true schema: type: string responses: '200': content: application/json: schema: items: $ref: '#/components/schemas/FailedRewardStateResponse' type: array description: Successful response '400': content: application/json: examples: binding_error: $ref: '#/components/examples/binding_error' invalid_json: $ref: '#/components/examples/invalid_json' invalid_parameter: $ref: '#/components/examples/invalid_parameter' missing_request_body: $ref: '#/components/examples/missing_request_body' period_count_invalid: $ref: '#/components/examples/period_count_invalid' period_not_supported: $ref: '#/components/examples/period_not_supported' retry_claimed_reward_not_allowed: $ref: '#/components/examples/retry_claimed_reward_not_allowed' reward_illegal_state_transition: $ref: '#/components/examples/reward_illegal_state_transition' reward_in_not_retryable_state: $ref: '#/components/examples/reward_in_not_retryable_state' reward_not_found: $ref: '#/components/examples/reward_not_found' reward_retry_not_supported: $ref: '#/components/examples/reward_retry_not_supported' reward_state_invalid: $ref: '#/components/examples/reward_state_invalid' reward_supplier_not_found: $ref: '#/components/examples/reward_supplier_not_found' reward_type_not_supported: $ref: '#/components/examples/reward_type_not_supported' sandbox_not_found: $ref: '#/components/examples/sandbox_not_found' time_interval_invalid: $ref: '#/components/examples/time_interval_invalid' schema: $ref: '#/components/schemas/RestExceptionResponse' description: Bad Request '401': content: application/json: examples: method_unauthorized: $ref: '#/components/examples/method_unauthorized' schema: $ref: '#/components/schemas/RestExceptionResponse' description: Unauthorized '402': content: application/json: examples: payment_required: $ref: '#/components/examples/payment_required' schema: $ref: '#/components/schemas/RestExceptionResponse' description: Payment Required '403': content: application/json: examples: access_denied: $ref: '#/components/examples/access_denied' method_unauthorized: $ref: '#/components/examples/method_unauthorized' missing_access_token: $ref: '#/components/examples/missing_access_token' schema: $ref: '#/components/schemas/RestExceptionResponse' description: Forbidden '415': content: application/json: examples: unsupported_media_type: $ref: '#/components/examples/unsupported_media_type' schema: $ref: '#/components/schemas/RestExceptionResponse' description: Unsupported Media Type '429': content: application/json: examples: too_many_requests: $ref: '#/components/examples/too_many_requests' schema: $ref: '#/components/schemas/RestExceptionResponse' description: Too Many Requests components: schemas: FailedRewardStateResponse: properties: created_at: $ref: '#/components/schemas/ZonedDateTime' message: description: Human-readable error message from the failed fulfillment attempt. type: string operator_user_id: description: >- Extole user id of the operator who triggered this failure, if applicable. type: string reward_id: description: Extole-assigned unique identifier for the reward. type: string required: - created_at - message - operator_user_id - reward_id type: object RestExceptionResponse: description: Represents the API error response properties: code: description: Specific error code for this error type, documented per endpoint type: string http_status_code: description: >- HTTP status code that was returned with this error, useful if client get response code format: int32 type: integer message: description: User readable English description of the error type: string parameters: additionalProperties: description: >- Attributes related to the error, varies be error code, documented per endpoint type: object description: >- Attributes related to the error, varies be error code, documented per endpoint type: object unique_id: description: >- Unique id associated with this error, useful for discussions with Extole type: string required: - code - http_status_code - message - parameters - unique_id type: object ZonedDateTime: description: >- [RFC 3339](https://datatracker.ietf.org/doc/html/rfc3339#section-5.6) or [RFC 9557](https://datatracker.ietf.org/doc/html/rfc9557#section-4) date-time with a numeric [UTC offset](https://datatracker.ietf.org/doc/html/rfc3339#section-5.6) and an optional [IANA time-zone](https://datatracker.ietf.org/doc/html/rfc9557#section-4) suffix in square brackets. Precision up to milliseconds. example: '2025-10-24T02:00:00-07:00' pattern: >- ^\d{4}-\d{2}-\d{2}T\d{2}:\d{2}:\d{2}(\.\d{1,3})?(Z|[+-](?:[01][0-9]|2[0-3]):[0-5][0-9])(\[[^\]]+\])?$ type: string examples: binding_error: summary: binding_error value: code: binding_error http_status_code: 400 message: Argument is not of the expected type parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 invalid_json: summary: invalid_json value: code: invalid_json http_status_code: 400 message: JSON is invalid parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 invalid_parameter: summary: invalid_parameter value: code: invalid_parameter http_status_code: 400 message: Parameter is invalid. parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 missing_request_body: summary: missing_request_body value: code: missing_request_body http_status_code: 400 message: Missing request body parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 period_count_invalid: summary: period_count_invalid value: code: period_count_invalid http_status_code: 400 message: Invalid period count parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 period_not_supported: summary: period_not_supported value: code: period_not_supported http_status_code: 400 message: Period not supported parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 retry_claimed_reward_not_allowed: summary: retry_claimed_reward_not_allowed value: code: retry_claimed_reward_not_allowed http_status_code: 400 message: Retry for Claimed Reward is not allowed parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 reward_illegal_state_transition: summary: reward_illegal_state_transition value: code: reward_illegal_state_transition http_status_code: 400 message: Reward illegal state transition for current state parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 reward_in_not_retryable_state: summary: reward_in_not_retryable_state value: code: reward_in_not_retryable_state http_status_code: 400 message: Reward is in a not retryable state parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 reward_not_found: summary: reward_not_found value: code: reward_not_found http_status_code: 400 message: Reward not found parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 reward_retry_not_supported: summary: reward_retry_not_supported value: code: reward_retry_not_supported http_status_code: 400 message: Reward retry not supported parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 reward_state_invalid: summary: reward_state_invalid value: code: reward_state_invalid http_status_code: 400 message: Specified reward state type is not supported parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 reward_supplier_not_found: summary: reward_supplier_not_found value: code: reward_supplier_not_found http_status_code: 403 message: Reward supplier not found parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 reward_type_not_supported: summary: reward_type_not_supported value: code: reward_type_not_supported http_status_code: 400 message: Reward type not supported parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 sandbox_not_found: summary: sandbox_not_found value: code: sandbox_not_found http_status_code: 400 message: Unable to find sandbox parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 time_interval_invalid: summary: time_interval_invalid value: code: time_interval_invalid http_status_code: 400 message: Time interval is invalid or not ISO-8601 explicit form parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 method_unauthorized: summary: method_unauthorized value: code: method_unauthorized http_status_code: 401 message: Unauthorized access to this endpoint parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 payment_required: summary: payment_required value: code: payment_required http_status_code: 402 message: The access_token provided is associated with an unpaid account. parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 access_denied: summary: access_denied value: code: access_denied http_status_code: 403 message: >- The access_token provided is not permitted to access the specified resource. parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 missing_access_token: summary: missing_access_token value: code: missing_access_token http_status_code: 403 message: No access_token was provided with this request. parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 unsupported_media_type: summary: unsupported_media_type value: code: unsupported_media_type http_status_code: 415 message: Request had an unsupported or no media type parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 too_many_requests: summary: too_many_requests value: code: too_many_requests http_status_code: 429 message: >- The server is unable to process your request at the moment, please retry later. parameters: {} unique_id: 00000000-0000-0000-0000-000000000000 securitySchemes: HEADER: in: header name: Authorization type: apiKey x-bearer-format: bearer QUERY: in: query name: access_token type: apiKey COOKIE: in: cookie name: extole_token type: apiKey ````